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Falconbury Training Partnership Scheme Find out about Falconbury's tailored in-house training options Thorogood Banner

Essential HR Duties for People Managers

Protect yourself and your organisation by ensuring you understand the rights of your employees and your employer in this legal minefield where misunderstanding can easily lead to expensive litigation. 8 modules over 8 weeks.

 

Date
16 Mar 2009, 8 weeks
Price
GBP 799.00
Members of our Training Partnership scheme pay:
GBP 399.00
Get
Course brochure [223kb]
Offers
Free 3rd delegate
Book
Book now online or learn about other ways of booking

Course overview

As a manager you would be amazed at how much you do not know – but need to know – about your staff’s employment rights, and your own!

You may think that all this is covered by your HR Department, you should think again. Dealing with an increasingly ethnically, culturally and more rights-conscious workforce you really need to have at the very least the basics covered.

It is knowing that recruitment can be as fraught with difficulties as dismissal; appreciating the subtleties of contracts of employment and being able to handle changes to them; having up-to-date information on statutory rights to time-off in a wide range of instances; avoiding breaches in discrimination rules plus much more.

This 8 week written, distance learning course will literally ‘open your eyes’ to the labyrinth of your staff’s statutory rights, requirements and your obligations which can, and will, affect how you manage your people.

This distance learning course will:

  • Update you on best practice and recent changes to legislation including:
    • Employee dismissal
    • Family friendly rights
    • Recruitment
    • Disciplinary and grievance procedures
    • Discrimination
  • Take you through the steps of successful recruitment and making job offers
  • Detail what ‘must’ be included in a contract of employment
  • Examine what ‘fair’ dismissal is and how employers are expected to be ‘reasonable’
  • Deliver top techniques to manage absence and sickness effectively
  • Advance your understanding of pay and benefits to effectively motivate your team

Who should take this course?

Managers and executives at all levels will find this course sharpens their HR knowledge and improves their decision-making as a result. This includes:

  • Managers
  • Team leaders
  • Technical specialists
  • Office managers
  • Department heads
  • CEOs of SMEs

Course modules

MODULE 1 THE RECRUITMENT AND SELECTION PROCESS

The Seven Stages of an Effective Recruitment Process*

  • The business case
  • Identifying the job
  • Defining the person
  • Attracting candidates
  • Assessing candidates
  • Making the selection decision
  • Follow up

HR Procedures

  • Issuing a conditional job offer
  • Checking the right to work in the UK
  • Checking essential qualifications
  • Checking criminal convictions
  • Checking references
  • Medical examinations/questionnaires
  • Making unconditional job offers

MODULE 2 EXAMINING TERMS AND CONDITIONS OF EMPLOYMENT

  • Employee or self-employed
  • Agency staff
  • Different types of contract
  • The right of an employee to written terms and conditions
    • What must be included by law
    • Other possible terms and conditions
  • What are the statutory rights
  • Using express and implied terms of contract
  • Common law rights and duties
  • Issuing the contract
  • Varying the terms of contract
  • Remedies for breach of contract
  • Clarifying the terms where there is no written statement
  • Best practice tips and techniques

MODULE 3 UNDERSTANDINGFAMILY FRIENDLY’ RIGHTS

  • Maternity leave and pay
  • Paternity leave and pay
  • Leave and pay for adoptive parents
  • Parental leave
  • Flexible working rights

MODULE 4 DISCRIMINATION LAW

  • What is discrimination legislation?
  • Defining discrimination
    • Sex and marital status
    • Race
    • Disability
    • Sexual orientation
    • Religion or belief
    • Age
  • Trade union membership
  • Remedies for unlawful discrimination
  • Outlining the relevant institutions
  • Equal opportunities – what the law means

MODULE 5 DISCIPLINE PROCEDURES

  • The statutory disputes procedure
  • The organisation’s own disciplinary procedure
  • The right to be accompanied
  • The right of appeal
  • Effective records
  • Carrying out disciplinary interviews
  • What constitutes a grievance?
  • Grievance procedures

MODULE 6 UNDERSTANDING PAY AND BENEFITS

  • Legislation
    • The National Minimum Wage
    • Equal pay
  • Determining pay levels
    • Internal relativities – job evaluation
    • The external market place
    • Drawing up the reward policy
    • Deciding how to pay
  • Performance related pay
    • Bonuses and incentives
  • Lawful deductions from pay
  • Main employment benefits
    • Company cars
    • Private medical insurance
    • Pensions
    • Permanent health insurance
    • Flexible benefits
    • Voluntary benefits

MODULE 7 MANAGING SICKNESS AND ABSENCE EFFECTIVELY

  • Identifying the size of the problem
  • Some causes of absence
  • Tackling absence
  • External statistics
  • A sickness absence policy
  • The responsibility for managing sickness absence
  • Return to work interviews
  • Trigger points
  • Sickness as a ‘fair’ reason for dismissal
  • Statutory Sick Pay
  • Occupational Sick Pay

MODULE 8 ENDING THE EMPLOYMENT RELATIONSHIP

  • Procedural requirements when the employee resigns
  • Defining ‘fair’ reasons for dismissal
    • Capability or qualifications
    • Conduct
    • Redundancy
    • Some other statutory enactment
    • Some other substantial reason
  • Implications of constructive dismissal and wrongful dismissal for the organisation and employees
  • Making a claim for unfair dismissal

Course contributor

Anne Knell, MA, FCIPD, has been a Partner in Newways 90, an HR consultancy offering a broad range pf personnel advice and support to clients in all sectors of business. Before that she spent over 20 years in human capital services for Binder Hamlyn Fry/Arthur Andersen. She has wide experience in advising companies on organisation design, personnel policies and procedures, employment law, remuneration planning including job evaluation, the introduction of appraisal systems and training of appraisers, identifying relevant performance indicators and employee attitude surveys. Author and editor of several publications on employment law and HR practice and lecture extensively on these topics.

Much of her present client work involves advising directors and managers of the implications of actions they may be considering in relation to staff, e.g. recruitment, contracts of employment, appraisal, discipline and dismissal.
Anne has produced a number of publications including: The Personnel Manager’s Fact book and The Reward and Recognition Handbook. She is also Fellow of the Chartered Institute of Personnel and Development (FCIPD). She is also qualified to use a range of psychometric tests for recruitment and assessment purposes and Appointed as an ACAS Arbitrator in 2001 and as a mediator for their small firms’ service in 2003.

Past delegates’ comments

I liked the fact that I could study in my own time, whenever and wherever. The weeks went by very quickly

Beverley Langdon, PA to Commercial Director, JRI Ltd

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16-17 Jun 2009

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1-2 Apr 2009
21-22 Oct 2009

A practical two-day workshop for those who need to achieve results through personal influence

Client portfolio

Our client portfolio for this course includes the following companies:

ChattertonsJRI LtdRoboPharma Uk Ltd
Cibenze Services plcKingspan LtdSt John Ambulance-Surrey
Formula One Management LtdMcLaren Construction

More information

The following documents are available for this course:

Academy of Distance Learning in Business

ADLiB

ADLiB logo

The Academy for Distance Learning in Business (ADLiB1) has developed out of Falconbury’s pioneering work on short-course management and professional development.

As with the face-to-face training we do in our public and in-house programmes, our focus is on the practical and application-rich skills and techniques, which will enable individuals to develop their full potential as managers and professionals.

Our approach to distance learning is to use the self-study method at its best to make sure that you can flexibly acquire the knowledge and understanding of each chosen area in a way that suits you and your current work commitments.

ADLiB was set up to give a consistent approach across different subject areas, so that its users would know that our rigorous standards of excellence would be met in each course.

Every programme and each of the component modules is a combination of the training and learning expertise of Falconbury and input from its wide range of practically skilled writers and trainers. Where a course bears the ADLiB logo, you can be sure that our (and your) exacting standards will be met.

To learn more about how ADLiB and the courses can help you and/or your business call +44 (0)20 7729 6677

1 ADLiB is the Academy for Distance Learning in Business and offers ‘best in class’, flexible self-study in key business, management and leadership via distance learning modules delivered directly to you, to work through at your convenience.

Ad lib is from the Latin ad libitum meaning ‘at one’s pleasure’ – we aim to make management and professional development enjoyable as well as worthwhile.

Ad lib could also be a loose latin short-form of ‘to the library’ – but in our case, we save you that trouble by using the best material available to us on each topic and assembled to give you maximum benefit.