NEW blog & industry commentary

Print

Bookmark

Ask about this page

Email to a friend

Print

This page is optimised for printing. Just choose print from your browser's file menu, or click here to print.

Bookmark

Add this page to your favourite social bookmarking site. If you use another site, let us know and we'll do our best to add it.

Contact us

Have a query about this page? Enter your details here and we'll get back to you ASAP.

Your name:

Your email address:

Your telephone number:

Note or query:

Email page

Have a friend or colleague who may be interested? Send them a link to this page:

Your name:

Your colleague's email address:

Note to your colleague:

Advanced Role and Skills of a Valuable HR Assistant

Management Personal Development and HR

If you have four or more HR Assistants or Executives who need to boost their knowledge on HR best practice and employment law issues, then running this programme as an In-House course is the ideal option. It will SAVE MONEY on travel and accommodation AND can be run ‘off the shelf’ or tailored to your specific needs. To find out more and to get your FREE quote call us now on +44 (0)20 7729 6677.

Sample Programme

During each session the trainer will define, examine and discuss the specific role and responsibilities of a HR assistant in the context of the topic.Find out about Falconbury's tailored in-house training options

1 MANAGING SICKNESS ABSENCE

  • Identifying the size of the problem
  • Some causes of absence
  • Tackling absence
  • External statistics

CASE STUDY – EXERCISE 1
Participants will work in groups to investigate high levels of sickness and absence in a division and propose how to manage this

  • A sickness absence policy
  • The responsibility for managing sickness absence
  • Return to work interviews
  • Trigger points
  • Sickness as a ‘fair’ reason for dismissal
  • Statutory Sick Pay
  • Occupational sick pay

2 UNDERSTANDING PAY AND BENEFITS

CASE STUDY – EXERCISE 2
Participants will examine and respond to a claim for equal pay

Legislation and pay

  • The National Minimum Wage
  • Equal Pay

Determining pay levels

  • Internal relativities – job evaluation
  • The external market place
  • Drawing up the reward policy
  • Deciding how to pay

Performance related pay

  • Bonuses and incentives

Lawful deductions from pay

  • Main employment benefits
  • Company cars
  • Private medical insurance
  • Pensions
  • Permanent health insurance
  • Flexible benefits
  • Voluntary benefits

3 MEASURING PERFORMANCE

  • Introducing a staff appraisal system
  • Staff appraisal techniques
  • Linking pay and performance

CASE STUDY – EXERCISE 3
Participants will examine and analyse the systems in place for measuring performance

4 INFORMING AND CONSULTING EMPLOYEES

CASE STUDY – EXERCISE 4
Participants will examine the process for informing and consulting employees

Legal requirement for informing and consulting employees

  • Health and safety
  • Transfers and mergers
  • Redundancies
  • The Working Time Directive
  • Parental leave
  • The Information and Consultation Directive
  • European Works Councils

5 ACCOUNTING FOR PEOPLE

CASE STUDY – EXERCISE 5
Participants will examine high staff turnover and develop a strategy to improve employee morale

Useful HR statistics

  • Staff turnover
  • Sickness absence
  • Equal opportunities monitoring
  • Human capital accounting

Employee Records

  • The Employment Practices Code
  • Employee files and access
  • Sensitive information
  • Sick certificates and medical reports

6 SOURCES OF HELP AND ADVICE

  • Learning and Skills Councils
  • Jobcentre Plus
  • ACAS
  • DBERR
  • Local CIPD branches

7 THE CONTRIBUTION OF HR

  • HR as a strategic business partner