Successful Contract Management and Administration

Date	29 Mar 2010, 8 weeks
Price	EUR 1249.00 / GBP 975.00 Members of our Training Partnership scheme pay EUR 624.00 / GBP 487.00
Get	Course brochure [253kb]
Book	Book now online or learn about other ways of booking

Length	8 Modules - immediate download available (when paying online)
Price	EUR 900.00 / GBP 730.00 (+VAT @ 17.50)% Members of our Training Partnership scheme pay EUR 900.00 / GBP 730.00 (+VAT @ 17.50%)
Book	Book now online or learn about other ways of booking

Course overview

Why choose the Successful Contract Management and Administration distance learning Course?

Your role is exceptionally demanding and growing in complexity. Are you fully equipped?

The term ‘multi-skilled’ might have been invented for Contract Management. The role demands a very special mix of technical expertise and people skills. Investment levels, risk and reward are frequently high.

The truly successful Contract Manager has a sound grasp of contract and commercial law, understands the financial principles on which the contract is made, has the confidence and insight of a skilful negotiator and, on top of all that, has the administrative skills to manage the project through to a successful conclusion.

A tall order? Challenging, certainly, but totally achievable.

Successful Contract Management and Administration is a specially-designed course, which sets out the knowledge-base and all the techniques required in a step-by-step, accessible and practical way.

When you have completed this eight-module course, you will understand clearly what the law means in practice, you’ll be on top of all the financial principles and how they apply to your business, you’ll feel totally confident about your role as a negotiator, you will have learnt new skills in drafting contracts and the techniques of risk management, and – last but not least – you will have gained that mix of technique and breadth to make you a truly successful Contract Manager.

If you are involved in one of these areas this course will benefit you:

• Setting up or negotiating contracts
• Managing the contracts or commercial function
• Purchasing/procurement
• Project managers
• Managing outsourcing contracts in local government or public sector organisations
• Technical or scientific specialist area with a concern for effectively managing the commercial aspects of this function
• Sales or business development role with responsibility for contract negotiation

This distance learning course will:

DETAIL the key components of professional contract management
EXPLAIN clearly what the law means in practice to ensure you work within it
GIVE you control of the financial aspects of the contract and explain how they relate to your business
SUPPLY top negotiating tactics, tips and best practice to boost your confidence in the role of negotiator
IMPROVE your technical drafting skills to include all key considerations for your organisation
ADVANCE your knowledge of the principles of commercial risk analysis and management
ENSURE that you are fully versed in the art of contract risk management and problem avoidance – pre-contract, technical and financial
PROVIDE you with a comprehensive source of information which can be returned to time and again for reference and clarification

Plus receive a 50% discount on the Falconbury ‘Business and Contract Law’ programme in September and November 2009.

It’s an ideal opportunity to further enhance your knowledge and reinforce what you have learnt from the written course. For more information call Customer Services +44 (0) 20 7729 6677.

Course modules

MODULE 1: Understanding the broad picture – professional contract administration

• Applying Total Quality Management (TQM)
• Doing things right (first time)
• Business ethics
• Business awareness
• Defining the legal environment
• Understanding the structure of the law
• Types of contract
• What is the nature of the contract?
• Key elements of contract formation
• Written and oral contracts
• Terms and conditions
• Breach, termination and damages
• Statutory requirements
• Techniques for contract negotiation

MODULE 2: Mastering written skills and key contract considerations

• Defining your commercial objectives
• What are the contract documents
• Contract clauses
• Contract amendments
• Commercial reports
• Estimates, quotations and tenders
• Requests for quotation, etc
• Subcontracts
• Contracts under standard or model conditions
• Negotiated contracts
• Contracts of different price types
• Possession, ownership and risk
• Handling defects after delivery
• Cancellation for convenience
• Customer-furnished equipment/data
• Ensuring payment
• Timeliness of performance

MODULE 3: Efficient administration techniques and skills

• The concepts
• Intellectual property law
• Commonplace considerations
• Background and foreground material
• Keeping the contract up-to-date
• The contract file
• Quotations register
• Key contract details and dates
• Commercial issues
• Payment considerations
• Quotations and contract changes
• Other administration techniques
• Effective communication and personal skills

MODULE 4: Successful negotiating skills and best practice techniques

• Legal foundation for negotiation
• Freedom to negotiate
• Agreements of the parties
• Duty to disclose information
• Representations, promises and puffery
• Duress and undue influence
• Exclusion clauses
• Unfair contracts
• Best practice negotiation rules and principles
• Managing the relationship
• Effective expectation engineering
• Supporting documents and evidence
• Platform building
• Taking defensive measures
• Identifying time bombs
• Developing corporate, general and personal relationships
• Negotiation tips and tactics

MODULE 5: Managing post-negotiation activities

• Check the relationship
• Agree future actions
• Confirm the agreement
• Dealing with ‘unagreements’
• Internal debriefs
• Exploiting the agreement
• The contents of a contract negotiation
• General principles
• The contract requirement
• Defining price, payment and delivery
• Applying the terms and conditions successfully
• Risks, liabilities and indemnities
• Negotiating variations, claims and disputes
• The role of mediation, conciliation, ADR, arbitration and litigation

MODULE 6: Principles of commercial risk analysis and management

• Taking a risk
• The risk pendulum
• Risk bearing, risk sharing
• Partnership sourcing and partnership contracting
• Risk analysis and management
• Risk benefits
• Bid and project risk management
• Phases of risk management
• Risk identification, analysis and modelling
• Planning and management
• The Risk Register
• Establishing applicability

MODULE 7: Risk management: pre-contract risk, technical risk and financial risk

• Pre-contract risk defined
• The risk-risk scenario
• Deciding to bid and bidding successfully
• Pricing for risk
• Risk review board
• Making an offer
• The priced list of risks
• The caveats register
• Contract launch
• Major sources of risk
• Financial risk defined
• Sources of financial risk

MODULE 8: Risk management: time frame risk, supplier risk and post delivery risk

• Time frame risk defined
• Bidding compliant delivery
• The time frame obligation
• Consequences of delay
• Liquidated damages and Force Majeure
• Delivery incentives
• Supplier risk defined
• For the want of a nail
• Suppliers and subcontractors
• Out-sourcing benefit v risk
• Post delivery risk defined
• Is there life after delivery?
• Key contractual milestones
• Residual obligations and risks

Course contributor

Tim Boyce has been involved in contract management for over 20 years. He began his career in the Ministry of Defence holding executive positions in contracts, contracts policy and finance. His industrial career began at Plessey in 1980 after which he enjoyed appointments with Siemens, British Aerospace and as commercial director at BAE Systems. His functional responsibilities have included contracts, commercial, procurement, estimating, legal, project accounting and the implementation of the European Business Excellence Model. He is a former member of the Chartered Institute of Purchasing and Supply (CIPS). His committee work included the CIPS National Contracts Management Committee, the CBI Contracts panel, the CBI Defence Procurement Panel and the CBI/MoD working groups on partnering and incentive contracting. He was the CBI observer at the HM Treasury Central Unit on the Purchasing Working Group on incentivising industry. In 1997 he was invited by the Director General of the CBI to join the CBI Public Private Partnership Forum. He has lectured widely in the UK and the US.

Past delegates’ comments

Some of the comments received by participants on this course:

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Client portfolio

Our client portfolio for this course includes the following companies:

3i plc	ComputerWorld (Wales) Ltd	National Audit Office
4C Associates	Cranfield University	Pfizer Ltd
ABB Switzerland Ltd	Doncasters Ltd	Praxair Surface Technologies
AIB Group	Dunlop Aerospace Braking System	Roxby Services Ltd
AMAC	ESA/ESTEC	Royal Society for the Protection of Birds
Airbus UK	Eczacıbası-Zentiva Saglık Ürünleri	SRK Consulting UK LTD
Ambassador Electrical Services Ltd	Fermentas UAB	Sasol Group Services (Pty) Ltd
Angel Trains Ltd	Foster Wheeler Energy Ltd	Shawn Antonio Phillips
BAE Systems Land Systems	GSM Kazakhstan OJCS Kazakhtelecom	Skandia
Bio-Stat Healthcare Group	Heerema Marine Contractors	Southend on Sea Borough Council
Boehringer Ingelheim Pharma GmbH&Co KG	Homegroup Ltd	Standard Life UK Financial Services
Brighton & Hove City Council	JPMorgan Chase Bank NA	Switchgear & Instrumentation Ltd
CESG	Kenana Engineering & Technical Service	The University of Reading
Central Networks	Marshall of Cambridge Aerospace Ltd	UCB-Celltech plc
Charles Taylor Consulting Plc	McKesson Information Solutions	Wellstream International Ltd
Child Action Northwest	Meggitt Thermal Systems	Westlea Housing Association
Clyde Pumps Ltd	Meggitt Thermal Systems Coventry	WorleyParsons

More information

The following documents are available for this course:

• Sample module [135kb]

Upon course completion, distance learning participants are invited to undertake a final external assessment in the form of an online multiple-choice paper. This is an optional requirement and is evaluated by the Academy of Distance Learning in Business (ADLiB) Training Faculty.

Participants are required to achieve a pass rate of 80% and above to ensure that a high level of competence has been achieved within the subject area and to receive the advanced ‘Certificate of Excellence’ from our ADLiB Training Faculty. The final external assessment can be taken up to three times, thereafter the ‘General Certificate of Course Completion’ will be issued.

NB: The final external assessment is an optional appraisal and those participants not wishing to undertake it will automatically receive the ‘General Certificate of Completion’ for their personal development/training profile.

Academy of Distance Learning in Business

ADLiB

The Academy for Distance Learning in Business (ADLiB¹) has developed out of Falconbury’s pioneering work on short-course management and professional development.

As with the face-to-face training we do in our public and in-house programmes, our focus is on the practical and application-rich skills and techniques, which will enable individuals to develop their full potential as managers and professionals.

Our approach to distance learning is to use the self-study method at its best to make sure that you can flexibly acquire the knowledge and understanding of each chosen area in a way that suits you and your current work commitments.

ADLiB was set up to give a consistent approach across different subject areas, so that its users would know that our rigorous standards of excellence would be met in each course.

Every programme and each of the component modules is a combination of the training and learning expertise of Falconbury and input from its wide range of practically skilled writers and trainers. Where a course bears the ADLiB logo, you can be sure that our (and your) exacting standards will be met.

To learn more about how ADLiB and the courses can help you and/or your business call +44 (0)20 7729 6677

¹ ADLiB is the Academy for Distance Learning in Business and offers ‘best in class’, flexible self-study in key business, management and leadership via distance learning modules delivered directly to you, to work through at your convenience.

Ad lib is from the Latin ad libitum meaning ‘at one’s pleasure’ – we aim to make management and professional development enjoyable as well as worthwhile.

Ad lib could also be a loose latin short-form of ‘to the library’ – but in our case, we save you that trouble by using the best material available to us on each topic and assembled to give you maximum benefit.

International Association of Distance Learning

The International Association for Distance Learning (IADL) promotes excellence in open, distance, and online learning worldwide, and provides a benchmark through which global consumers can gauge the quality of courses offered by their members.

 

The IADL is an independent, non-profit organisation with its principal administrative offices in London in the United Kingdom. Find out more.

 

Falconbury are an Approved Member of the International Association for Distance Learning. Please see our IADL membership certificate