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Successful Contract Management and Administration

A SELF-MANAGED WRITTEN DISTANCE LEARNING COURSE. This practical step-by-step course is designed to ensure that your contract administration and management skills allow you to fully control your commercial contracts. Build your knowledge of best practice techniques in 8 modules over 8 weeks (approx 3-4 hours study a week).

Date
11 Oct 2010, 8 weeks
Price
EUR 975.00 / GBP 775.00
Members of our Training Partnership scheme pay EUR 487.00 / GBP 387.00
Get
Course brochure [299kb]
Book
or learn about other ways of booking
Length
8 Modules - immediate download available (when paying online)
Price
EUR 775.00 / GBP 620.00 (+VAT @ 17.50)%
Members of our Training Partnership scheme pay EUR 487.00 / GBP 387.00 (+VAT @ 17.50%)
Book
or learn about other ways of booking

Course overview

Why choose the Successful Contract Management and Administration distance learning Course?

Your role is exceptionally demanding and growing in complexity. Are you fully equipped?

The term ‘multi-skilled’ might have been invented for Contract Management. The role demands a very special mix of technical expertise and people skills. Investment levels, risk and reward are frequently high.

The truly successful Contract Manager has a sound grasp of contract and commercial law, understands the financial principles on which the contract is made, has the confidence and insight of a skilful negotiator and, on top of all that, has the administrative skills to manage the project through to a successful conclusion.

A tall order? Challenging, certainly, but totally achievable.

Successful Contract Management and Administration is a specially-designed course, which sets out the knowledge-base and all the techniques required in a step-by-step, accessible and practical way.

When you have completed this eight-module course, you will understand clearly what the law means in practice, you’ll be on top of all the financial principles and how they apply to your business, you’ll feel totally confident about your role as a negotiator, you will have learnt new skills in drafting contracts and the techniques of risk management, and – last but not least – you will have gained that mix of technique and breadth to make you a truly successful Contract Manager.

If you are involved in one of these areas this course will benefit you:

  • Setting up or negotiating contracts
  • Managing the contracts or commercial function
  • Purchasing/procurement
  • Project managers
  • Managing outsourcing contracts in local government or public sector organisations
  • Technical or scientific specialist area with a concern for effectively managing the commercial aspects of this function
  • Sales or business development role with responsibility for contract negotiation

This distance learning course will:

DETAIL the key components of professional contract management
EXPLAIN clearly what the law means in practice to ensure you work within it
GIVE you control of the financial aspects of the contract and explain how they relate to your business
SUPPLY top negotiating tactics, tips and best practice to boost your confidence in the role of negotiator
IMPROVE your technical drafting skills to include all key considerations for your organisation
ADVANCE your knowledge of the principles of commercial risk analysis and management
ENSURE that you are fully versed in the art of contract risk management and problem avoidance – pre-contract, technical and financial
PROVIDE you with a comprehensive source of information which can be returned to time and again for reference and clarification

Plus receive a 50% discount on the Falconbury ‘Business and Contract Law’ programme in September and December 2010.

It’s an ideal opportunity to further enhance your knowledge and reinforce what you have learnt from the written course. For more information call Customer Services +44 (0) 20 7729 6677.

Course modules

MODULE 1: Understanding the broad picture – professional contract administration

  • Applying Total Quality Management (TQM)
  • Doing things right (first time)
  • Business ethics
  • Business awareness
  • Defining the legal environment
  • Understanding the structure of the law
  • Types of contract
  • What is the nature of the contract?
  • Key elements of contract formation
  • Written and oral contracts
  • Terms and conditions
  • Breach, termination and damages
  • Statutory requirements
  • Techniques for contract negotiation

MODULE 2: Mastering written skills and key contract considerations

  • Defining your commercial objectives
  • What are the contract documents
  • Contract clauses
  • Contract amendments
  • Commercial reports
  • Estimates, quotations and tenders
  • Requests for quotation, etc
  • Subcontracts
  • Contracts under standard or model conditions
  • Negotiated contracts
  • Contracts of different price types
  • Possession, ownership and risk
  • Handling defects after delivery
  • Cancellation for convenience
  • Customer-furnished equipment/data
  • Ensuring payment
  • Timeliness of performance

MODULE 3: Efficient administration techniques and skills

  • The concepts
  • Intellectual property law
  • Commonplace considerations
  • Background and foreground material
  • Keeping the contract up-to-date
  • The contract file
  • Quotations register
  • Key contract details and dates
  • Commercial issues
  • Payment considerations
  • Quotations and contract changes
  • Other administration techniques
  • Effective communication and personal skills

MODULE 4: Successful negotiating skills and best practice techniques

  • Legal foundation for negotiation
  • Freedom to negotiate
  • Agreements of the parties
  • Duty to disclose information
  • Representations, promises and puffery
  • Duress and undue influence
  • Exclusion clauses
  • Unfair contracts
  • Best practice negotiation rules and principles
  • Managing the relationship
  • Effective expectation engineering
  • Supporting documents and evidence
  • Platform building
  • Taking defensive measures
  • Identifying time bombs
  • Developing corporate, general and personal relationships
  • Negotiation tips and tactics

MODULE 5: Managing post-negotiation activities

  • Check the relationship
  • Agree future actions
  • Confirm the agreement
  • Dealing with ‘unagreements’
  • Internal debriefs
  • Exploiting the agreement
  • The contents of a contract negotiation
  • General principles
  • The contract requirement
  • Defining price, payment and delivery
  • Applying the terms and conditions successfully
  • Risks, liabilities and indemnities
  • Negotiating variations, claims and disputes
  • The role of mediation, conciliation, ADR, arbitration and litigation

MODULE 6: Principles of commercial risk analysis and management

  • Taking a risk
  • The risk pendulum
  • Risk bearing, risk sharing
  • Partnership sourcing and partnership contracting
  • Risk analysis and management
  • Risk benefits
  • Bid and project risk management
  • Phases of risk management
  • Risk identification, analysis and modelling
  • Planning and management
  • The Risk Register
  • Establishing applicability

MODULE 7: Risk management: pre-contract risk, technical risk and financial risk

  • Pre-contract risk defined
  • The risk-risk scenario
  • Deciding to bid and bidding successfully
  • Pricing for risk
  • Risk review board
  • Making an offer
  • The priced list of risks
  • The caveats register
  • Contract launch
  • Major sources of risk
  • Financial risk defined
  • Sources of financial risk

MODULE 8: Risk management: time frame risk, supplier risk and post delivery risk

  • Time frame risk defined
  • Bidding compliant delivery
  • The time frame obligation
  • Consequences of delay
  • Liquidated damages and Force Majeure
  • Delivery incentives
  • Supplier risk defined
  • For the want of a nail
  • Suppliers and subcontractors
  • Out-sourcing benefit v risk
  • Post delivery risk defined
  • Is there life after delivery?
  • Key contractual milestones
  • Residual obligations and risks

Course contributor

Tim Boyce has been involved in contract management for over 20 years. He began his career in the Ministry of Defence holding executive positions in contracts, contracts policy and finance. His industrial career began at Plessey in 1980 after which he enjoyed appointments with Siemens, British Aerospace and as commercial director at BAE Systems. His functional responsibilities have included contracts, commercial, procurement, estimating, legal, project accounting and the implementation of the European Business Excellence Model. He is a former member of the Chartered Institute of Purchasing and Supply (CIPS). His committee work included the CIPS National Contracts Management Committee, the CBI Contracts panel, the CBI Defence Procurement Panel and the CBI/MoD working groups on partnering and incentive contracting. He was the CBI observer at the HM Treasury Central Unit on the Purchasing Working Group on incentivising industry. In 1997 he was invited by the Director General of the CBI to join the CBI Public Private Partnership Forum. He has lectured widely in the UK and the US.

Past delegates’ comments

Some of the comments received by participants on this course:

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Client portfolio

Our client portfolio for this course includes the following companies:

AIB GroupGhana Ports & Harbours AuthorityS&B UK Ltd
Acergy UKGraduate Management Admission Council (GMAC)SERCO
Air Products PLCIQA asSkandia
Airbus UKImad AlsadeqSpiecapag
Ambassador Electrical Services LtdImes LtdSt Andrews Healthcare
Angel Trains LtdKPMG LLPStradform Ltd
Animal Health TrustMagnox Electric LtdTechnip Offshore UK Ltd
Arco LtdMeggitt Thermal SystemsUCB-Celltech plc
BAE Systems Land SystemsMeggitt Thermal Systems CoventryUniversity of Nottingham
Bio-Stat Healthcare GroupMermaid Offshore Services LtdVector Aerospace Component Services
Boehringer Ingelheim Pharma GmbH&Co KGMorris Material Handling LtdWales & West Utilities Ltd
Boston Scientific LtdNational Audit OfficeWellstream International Ltd
Brighton & Hove City CouncilNexor LtdWest Berkshire Council
Business Link South YorkshirePfizer LtdWestlea Housing Association
Central NetworksPremier Power LtdWilliam Harvey Research Ltd
DAS Legal Expenses Insurance Co LtdPromotional Logistics LtdWorleyParsons
GSM Kazakhstan OJCS KazakhtelecomQueen Mary, University of Londonbuyat

More information

The following documents are available for this course:

ADLiB logoFalconbury’s distance learning programmes have been certified by the Academy of Distance Learning (ADLiB).. ADLiB supplies an unbiased authentication of, and quality assurance for, distance learning programme providers.

Upon course completion, distance learning participants are invited to undertake a final external assessment in the form of an online multiple-choice paper.

Participants are required to achieve a pass rate of 80% and above to ensure that a high level of competence has been achieved within the subject area and to receive the advanced ‘Certificate of Excellence’. The final external assessment can be taken up to three times, thereafter the ‘General Certificate of Course Completion’ will be issued.

NB: The final external assessment is an optional appraisal and those participants not wishing to undertake it will automatically receive the ‘General Certificate of Completion’ for their personal development/training profile.

Find out more about ADLIB here.

Academy of Distance Learning in Business

ADLiB

ADLiB logoFalconbury’s distance learning programmes have been certified by the Academy of Distance Learning (ADLiB). ADLiB supplies an unbiased authentication of, and quality assurance for, distance learning programme providers.

Upon course completion, distance learning participants are invited to undertake a final external assessment in the form of an online multiple-choice paper.

Participants are required to achieve a pass rate of 80% and above to ensure that a high level of competence has been achieved within the subject area and to receive the advanced ‘Certificate of Excellence’. The final external assessment can be taken up to three times, thereafter the ‘General Certificate of Course Completion’ will be issued.

NB: The final external assessment is an optional appraisal and those participants not wishing to undertake it will automatically receive the ‘General Certificate of Completion’ for their personal development/training profile.

Find out more about ADLIB here.

International Association of Distance Learning

The International Association for Distance Learning (IADL) promotes excellence in open, distance, and online learning worldwide, and provides a benchmark through which global consumers can gauge the quality of courses offered by their members.

 

The IADL is an independent, non-profit organisation with its principal administrative offices in London in the United Kingdom. Find out more.

 

Falconbury are an Approved Member of the International Association for Distance Learning. Please see our IADL membership certificate

Please follow the steps below to get your download distance-learning programme.

CHOOSE YOUR PROGRAMME: Select the distance-learning course you wish to download and click the download tab and click Book now online.

GO TO MY BASKET: Now go to your basket in the grey band at the top of the screen and click View basket.

5 STEP BOOKING PROCESS

Step 1: Choose what currency you would like to pay in and how you would like to pay (NB: Don’t forget to click your acceptance of the T&Cs).

If you have an Account with Falconbury already, then Log in, then click Proceed.

If not

CREATE AN ACCOUNT: Click on Log in, then click the blue Register here button and then follow the instructions. Once you have filled in your details, click the Register button.

Step 2: Fill in any contact details that are missing where requested and click Next.

Step 3: Check the ‘Course Summary’ and make sure you have the right programme and price. Also, fill in your PO/reference number if you have one, then click Next.

Step 4: Fill in the participant(s) details, the click next.

Step 5: Ensure you are happy and click make booking.

Upon booking

PAYMENT & DOWNLOADING…

  • Payment can be made either by credit card or invoice

  • If payment is made via credit card when the booking is placed, the files will be available to download immediately from your account.

  • Click on My Account in the grey band at the top of the page. Then click on My Bookings where you will see your booking listsed.

  • Click on full details on the right hand side of your booking listing.

  • Your download modules will now be listed. The password for each module will be listed on the right-hand side of each listing.

NB: If you are paying via invoice then the files will be available to download from your account as soon as cleared payment has been received.

  • Please be aware all download files are encrypted, your password to access the files will also be displayed in your account when your download is available.