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Essential HR Duties for People Managers

Protect yourself and your organisation by ensuring you understand the rights of your employees and your employer in this legal minefield where misunderstanding can easily lead to expensive litigation. 8 modules over 8 weeks.

Length
8 Modules - immediate download available (when paying online)
Price
EUR 575.00 / GBP 450.00 (+VAT @ 17.50)%
Members of our Training Partnership scheme pay EUR 500.00 / GBP 400.00 (+VAT @ 17.50%)
Book
or learn about other ways of booking

Course overview

As a manager you would be amazed at how much you do not know – but need to know – about your staff’s employment rights, and your own!

You may think that all this is covered by your HR Department, you should think again. Dealing with an increasingly ethnically, culturally and more rights-conscious workforce you really need to have at the very least the basics covered.

It is knowing that recruitment can be as fraught with difficulties as dismissal; appreciating the subtleties of contracts of employment and being able to handle changes to them; having up-to-date information on statutory rights to time-off in a wide range of instances; avoiding breaches in discrimination rules plus much more.

This 8 week written, distance learning course will literally ‘open your eyes’ to the labyrinth of your staff’s statutory rights, requirements and your obligations which can, and will, affect how you manage your people.

This distance learning course will:

  • Update you on best practice and recent changes to legislation including:
    • Employee dismissal
    • Family friendly rights
    • Recruitment
    • Disciplinary and grievance procedures
    • Discrimination
  • Take you through the steps of successful recruitment and making job offers
  • Detail what ‘must’ be included in a contract of employment
  • Examine what ‘fair’ dismissal is and how employers are expected to be ‘reasonable’
  • Deliver top techniques to manage absence and sickness effectively
  • Advance your understanding of pay and benefits to effectively motivate your team

Who should take this course?

Managers and executives at all levels will find this course sharpens their HR knowledge and improves their decision-making as a result. This includes:

  • Managers
  • Team leaders
  • Technical specialists
  • Office managers
  • Department heads
  • CEOs of SMEs

Course modules

MODULE 1 THE RECRUITMENT AND SELECTION PROCESS

The Seven Stages of an Effective Recruitment Process*

  • The business case
  • Identifying the job
  • Defining the person
  • Attracting candidates
  • Assessing candidates
  • Making the selection decision
  • Follow up

HR Procedures

  • Issuing a conditional job offer
  • Checking the right to work in the UK
  • Checking essential qualifications
  • Checking criminal convictions
  • Checking references
  • Medical examinations/questionnaires
  • Making unconditional job offers

MODULE 2 EXAMINING TERMS AND CONDITIONS OF EMPLOYMENT

  • Employee or self-employed
  • Agency staff
  • Different types of contract
  • The right of an employee to written terms and conditions
    • What must be included by law
    • Other possible terms and conditions
  • What are the statutory rights
  • Using express and implied terms of contract
  • Common law rights and duties
  • Issuing the contract
  • Varying the terms of contract
  • Remedies for breach of contract
  • Clarifying the terms where there is no written statement
  • Best practice tips and techniques

MODULE 3 UNDERSTANDINGFAMILY FRIENDLY’ RIGHTS

  • Maternity leave and pay
  • Paternity leave and pay
  • Leave and pay for adoptive parents
  • Parental leave
  • Flexible working rights

MODULE 4 DISCRIMINATION LAW

  • What is discrimination legislation?
  • Defining discrimination
    • Sex and marital status
    • Race
    • Disability
    • Sexual orientation
    • Religion or belief
    • Age
  • Trade union membership
  • Remedies for unlawful discrimination
  • Outlining the relevant institutions
  • Equal opportunities – what the law means

MODULE 5 DISCIPLINE PROCEDURES

  • The statutory disputes procedure
  • The organisation’s own disciplinary procedure
  • The right to be accompanied
  • The right of appeal
  • Effective records
  • Carrying out disciplinary interviews
  • What constitutes a grievance?
  • Grievance procedures

MODULE 6 UNDERSTANDING PAY AND BENEFITS

  • Legislation
    • The National Minimum Wage
    • Equal pay
  • Determining pay levels
    • Internal relativities – job evaluation
    • The external market place
    • Drawing up the reward policy
    • Deciding how to pay
  • Performance related pay
    • Bonuses and incentives
  • Lawful deductions from pay
  • Main employment benefits
    • Company cars
    • Private medical insurance
    • Pensions
    • Permanent health insurance
    • Flexible benefits
    • Voluntary benefits

MODULE 7 MANAGING SICKNESS AND ABSENCE EFFECTIVELY

  • Identifying the size of the problem
  • Some causes of absence
  • Tackling absence
  • External statistics
  • A sickness absence policy
  • The responsibility for managing sickness absence
  • Return to work interviews
  • Trigger points
  • Sickness as a ‘fair’ reason for dismissal
  • Statutory Sick Pay
  • Occupational Sick Pay

MODULE 8 ENDING THE EMPLOYMENT RELATIONSHIP

  • Procedural requirements when the employee resigns
  • Defining ‘fair’ reasons for dismissal
    • Capability or qualifications
    • Conduct
    • Redundancy
    • Some other statutory enactment
    • Some other substantial reason
  • Implications of constructive dismissal and wrongful dismissal for the organisation and employees
  • Making a claim for unfair dismissal

Course contributor

Anne Knell, MA, FCIPD, has been a Partner in Newways 90, an HR consultancy offering a broad range pf personnel advice and support to clients in all sectors of business. Before that she spent over 20 years in human capital services for Binder Hamlyn Fry/Arthur Andersen. She has wide experience in advising companies on organisation design, personnel policies and procedures, employment law, remuneration planning including job evaluation, the introduction of appraisal systems and training of appraisers, identifying relevant performance indicators and employee attitude surveys. Author and editor of several publications on employment law and HR practice and lecture extensively on these topics.

Much of her present client work involves advising directors and managers of the implications of actions they may be considering in relation to staff, e.g. recruitment, contracts of employment, appraisal, discipline and dismissal. Anne has produced a number of publications including: The Personnel Manager’s Fact book and The Reward and Recognition Handbook. She is also Fellow of the Chartered Institute of Personnel and Development (FCIPD). She is also qualified to use a range of psychometric tests for recruitment and assessment purposes and Appointed as an ACAS Arbitrator in 2001 and as a mediator for their small firms’ service in 2003.

Past delegates’ comments

Some of the comments received by participants on this course:

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Client portfolio

Our client portfolio for this course includes the following companies:

ArtexHM TreasuryPagan Osborne
BHSF LtdJRI LtdRoboPharma Uk Ltd
ChattertonsKingspan LtdSt John Ambulance-Surrey
Cibenze Services plcMathys & SquireTelford Homes PLC
David Brown Hydraulic Systems LtdMcLaren Construction
Formula One Management LtdOpCare Ltd

More information

The following documents are available for this course:

ADLiB logoFalconbury’s distance learning programmes have been certified by the Academy of Distance Learning (ADLiB).. ADLiB supplies an unbiased authentication of, and quality assurance for, distance learning programme providers.

Upon course completion, distance learning participants are invited to undertake a final external assessment in the form of an online multiple-choice paper.

Participants are required to achieve a pass rate of 80% and above to ensure that a high level of competence has been achieved within the subject area and to receive the advanced ‘Certificate of Excellence’. The final external assessment can be taken up to three times, thereafter the ‘General Certificate of Course Completion’ will be issued.

NB: The final external assessment is an optional appraisal and those participants not wishing to undertake it will automatically receive the ‘General Certificate of Completion’ for their personal development/training profile.

Find out more about ADLIB here.

Academy of Distance Learning in Business

ADLiB

ADLiB logoFalconbury’s distance learning programmes have been certified by the Academy of Distance Learning (ADLiB). ADLiB supplies an unbiased authentication of, and quality assurance for, distance learning programme providers.

Upon course completion, distance learning participants are invited to undertake a final external assessment in the form of an online multiple-choice paper.

Participants are required to achieve a pass rate of 80% and above to ensure that a high level of competence has been achieved within the subject area and to receive the advanced ‘Certificate of Excellence’. The final external assessment can be taken up to three times, thereafter the ‘General Certificate of Course Completion’ will be issued.

NB: The final external assessment is an optional appraisal and those participants not wishing to undertake it will automatically receive the ‘General Certificate of Completion’ for their personal development/training profile.

Find out more about ADLIB here.

International Association of Distance Learning

The International Association for Distance Learning (IADL) promotes excellence in open, distance, and online learning worldwide, and provides a benchmark through which global consumers can gauge the quality of courses offered by their members.

 

The IADL is an independent, non-profit organisation with its principal administrative offices in London in the United Kingdom. Find out more.

 

Falconbury are an Approved Member of the International Association for Distance Learning. Please see our IADL membership certificate

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CHOOSE YOUR PROGRAMME: Select the distance-learning course you wish to download and click the download tab and click Book now online.

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